Privacy Policy
This Privacy Policy outlines how Loodit handles the collection, usage, sharing, and storage of customer, vendor, and visitor data across our unified SaaS platform.
Last updated: March 28, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support:
- Personal Information: This may include your name, email address, phone number, and company information provided during registration or support interactions.
- Usage Information: We automatically collect certain information about your use of our services, including device information, IP addresses, browser type, and usage patterns to improve our platform.
- Communication Data: We collect information from your communications with us, including support requests, feedback, and any other correspondence you send to us.
2. Google API Disclosure
Loodit's use and transfer to any other app of information received from Google APIs will adhere to the Google API Service User Data Policy, including the Limited Use requirements:
- Limited Use Policy: We comply with all specifications to ensure your Google user data is protected and kept secure.
- Gmail Send Scope: Our application specifically requests the
https://www.googleapis.com/auth/gmail.sendscope to allow users to send outbound email campaigns and automated sequences. We do not use this data for any other purpose. We do not read, manage, or delete your emails or inbox data; and we do not transfer or sell your Google user data to third parties for advertising or any other purpose.
3. How We Use Your Information
We process your personal and business data for the following purposes:
- Service Provision: To provide, maintain, and improve our comprehensive modular productivity ecosystem. This includes Email Marketing, Database management, Messaging, Meetings, Drive storage, Attendance tracking, Inventory management, Invoicing, School Management, Form Management, Events, Calendar, PDF Directory, Project Manager, and the Lumina editor.
- Communication: To send you important updates about our services, respond to your inquiries, and provide customer support. We may also send you marketing communications with your consent.
- Analytics and Improvement:To analyze usage patterns, understand user preferences, and improve our platform's performance, features, and user experience.
4. Information Sharing
We only share your information in the following circumstances:
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, such as cloud hosting providers, analytics services, and customer support tools.
- Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate safeguards in place.
5. Data Security & Retention
We implement technical and organizational measures to protect your personal data:
- Encryption: We use industry-standard encryption to protect your data both in transit and at rest. All communications are secured using SSL/TLS encryption.
- Access Controls: We implement strict access controls and authentication measures to ensure that only authorized personnel can access your personal information.
- Regular Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems and processes.
- Data Retention: We retain Google API data (such as authentication tokens) only for as long as your account is active and connected to our platform. You can revoke access at any time via your Google Security Settings or by disconnecting your account within Loodit.
6. Your Rights and Choices
Depending on your jurisdiction, you have specific rights concerning your personal data:
- Access and Correction: You have the right to access, update, or correct your personal information. You can do this through your account settings or by contacting us directly.
- Data Portability: You can request a copy of your personal data in a structured, machine-readable format. We will provide this information within 30 days of your request.
- Deletion Rights: You can request that we delete your personal information, subject to certain legal and operational requirements. We will honor such requests in accordance with applicable law.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Loodit Privacy Team
Email: support@loodit.com